Our Story
Jacobs & Thompson has been in business since 1947, making us one of the most established and vertically integrated foam suppliers in North America. We are your dedicated source for customized Foam, Adhesive and Textile components.
Philosophy
We are dedicated to waste reduction, environmental awareness and continual productivity improvement. We operate on a belief based on TOC (Theory of Constraints) and are supported by our LEAN focus and core service principles. We respect our customers’ privacy and therefore all proprietary applications will always remain strictly confidential.
Relationships
One thing J&T values above all is the time we spend with our customers and supply partners. We travel extensively as a company, ensuring each relationship remains a strong, integral part of our company culture and focus.
Service
We start with a combination of foam, adhesive, film or fabric and laminate these materials into various layers based on a specific set of design criteria. We can die cut, slit, spool and sheet these materials to the dimension and format our clients require. Our goods, even when not visually prominent, always become integral components in our clients finished parts. We are constantly upgrading our equipment to improve tolerance capabilities and offer complimentary processes to help our customers. With our comprehensive range of services, Jacobs & Thompson is committed to being your one-stop shop for all your foam fabrication needs.
Meet us
Our company doors are always open. If you want to visit one of our production facilities, or learn more about our business, we welcome you for a scheduled visit.
Our Set of Values
Our first responsibility is to our customers. We must provide exceptional service through delivering superior quality products, on time, every time.
Our second responsibility is towards our employees. They must be offered a safe and pleasant environment, assured of respect and dignity in the workplace, rewarded with fair remuneration for their work accomplishment and provided equal opportunity for promotion and advancement.
Our third responsibility bonds our employees to management. They must maintain the area they have the liberty to use in impeccable order and supply constant effort and dedication in the accomplishment of their functions.
The final responsibility lies with the management. It must maintain the Company’s profitability at all times, in order to provide employment stability for its employees. Plants are to be modernized, new machinery purchased, different products and ideas launched, to keep the Company’s leadership in its trade. Always moving forward.
Quality Policy
Jacobs & Thompson Inc., its management and employees are committed to providing the ultimate in manufacturing quality products. Our vision is to exceed customer expectations for quality, safety, sustainability, delivery and value. We believe in continual improvement in all the aspects of our business and strive to exceed the expectations of our valued customers. Internal and external risk are identified, and contingency plans are developed to reduce risk to the overall business. We are committed to providing our customers with a professional standard of service which meets legal, statutory, and other obligations in accordance with ISO 9001:2015.